Pricing & Credits
InfraVoice is billed on credits. You buy credits and spend them per minute of connected call time, plus any pass-through provider usage (LLM / ASR / TTS / telephony) on your own keys.
How billing works
- Platform minutes — a per-minute rate for each connected call, set per workspace.
- Provider usage — when you bring your own LLM/ASR/TTS/telephony keys, that usage is billed directly by those providers; InfraVoice never marks it up.
- Human-agent segments — call-center time is metered the same as AI time.
Managing credits
Credits, usage, and invoices live under Billing in the dashboard. You can set alerts so you're notified before a balance runs low, and usage is broken down per agent and per call.
Talk to us for volume pricing and committed-use discounts.